How to Put Money on Commissary Bexar County
If you have a loved one or friend who is currently incarcerated in Bexar County, Texas, you may be wondering how to put money on their commissary account. The commissary is a store within the correctional facility where inmates can purchase various items such as food, hygiene products, and even entertainment items. Putting money on their commissary account allows them to have access to these essential items and can greatly improve their quality of life while behind bars. In this article, we will guide you through the process of putting money on commissary in Bexar County and answer some frequently asked questions related to the topic.
Step 1: Determine the Correct Facility
Before you can put money on an inmate’s commissary account, you need to determine which facility they are currently housed in. Bexar County has multiple correctional facilities, including the Bexar County Adult Detention Center and the Bexar County Juvenile Detention Center. Ensure you have the correct facility information to ensure the funds reach the intended recipient.
Step 2: Choose the Payment Method
Bexar County offers several options to put money on an inmate’s commissary account. You can choose from the following payment methods:
1. Online: The most convenient option is to use the online payment system provided by the Bexar County Sheriff’s Office. Visit their website and follow the instructions to create an account and add funds to the inmate’s commissary account. You can use a credit or debit card for this method.
2. Phone: Another option is to call the TouchPay automated phone system at 866-232-1899. Follow the prompts to add funds to the commissary account. You will need the inmate’s identification number for this method.
3. Lobby Kiosk: If you prefer to make an in-person payment, you can visit one of the TouchPay kiosks located in the lobbies of the Bexar County Adult Detention Center or the Bexar County Juvenile Detention Center. The kiosks accept cash, credit, or debit cards.
Step 3: Provide Inmate Information
Regardless of the payment method you choose, you will need to provide the inmate’s information to ensure the funds reach the correct account. This typically includes the inmate’s full name, identification number, and facility location. Double-check the information to avoid any delays or errors.
Frequently Asked Questions (FAQs)
Q: How long does it take for the funds to reflect in the inmate’s commissary account?
A: The processing time varies depending on the payment method chosen. Online payments usually reflect within 24 to 48 hours, while phone and lobby kiosk payments may take up to 72 hours.
Q: Is there a limit to how much money I can deposit into an inmate’s commissary account?
A: Yes, there is a limit. In Bexar County, the maximum amount you can deposit per transaction is $300.
Q: Can I send physical cash or money orders to fund an inmate’s commissary account?
A: No, Bexar County does not accept physical cash or money orders. You must use one of the approved payment methods mentioned above.
Q: Can I receive a refund if I accidentally deposit money into the wrong inmate’s account?
A: No, Bexar County does not provide refunds for deposits made into incorrect accounts. It is crucial to verify the inmate’s information before making a payment.
Q: Can I see the transactions made using the funds in the commissary account?
A: Yes, you can view the transactions made by the inmate using the funds by logging into your online account or contacting the Bexar County Sheriff’s Office.
In conclusion, putting money on an inmate’s commissary account in Bexar County is a relatively straightforward process. By following the steps outlined above and providing the correct inmate information, you can ensure your loved one or friend has access to essential items during their time behind bars. Remember to double-check the information provided and choose the payment method that suits you best.